Cancellation policy

4% of order total fee on canceled orders when canceled before they ship OR pickup. 

4% fee on Apple Pay or other autocomplete errors and requested refunds. Please review your order info yourself.  Do not trust Apple Pay to do the right thing. 

100% refund on manufacturing defects within 14 days of delivery, Lolo Racks pays return shipping in that timeframe.

$50 restocking fee on fully repackaged products 14 - 60 days from delivery, customer paid return. 

$100 restocking fee on fully repackaged racks and swingouts 61 - 180 days from delivery, customer paid return.

No returns accepted after 180 days. 

Returned items must have no visible signs of wear or use and be repackaged to best effort for full refund. 

Any missing parts shall be deducted from refund.